Aalishan Indian Restaurant

Explore how Aalishan successfully implemented Prime Rewards loyalty program to increase customer retention, establish stronger connections, and drive business growth

Case Study-A Leading Indian Restaurant Chain

Background –

Aalishan Indian Restaurant has been serving delightful experiences through the art of cooking for two decades. A cozy, relaxing space combined with flavourful dishes makes it a first choice for every foodie in town. It provides a wide range of items to choose from and lets everyone indulge in an experience of pleasing their taste buds.

The Brief

  • Aalishan Indian Restaurant decided to pivot their strategy in order to start rewarding their loyal customers and incentivize new customers to engage more closely with their restaurant.
  • They required a customer loyalty program, that is efficient, easy to use and implement. They wanted to launch a rewards points restaurant loyalty program.

Case Study-A Leading Indian Restaurant Chain

Key Objectives

The key objective of launch a digital loyalty program was:

  • Create a loyalty program / loyalty app that gives loyalty points for each visits
  • Reward customers for their loyalty and support
  • Encourage word of the mouth marketing and increase customer retention
  • Communicate instore offers and promotion with customers
  • Gain insights into customer data and behavior


  • With the help of Prime Rewards, Aalishan were able to:
  • Encouraged repeat purchases to boost customer retention
  • Created a personalized, robust loyalty program
  • Engaged and targeted communications directly to customers
  • Strengthened the emotional connection between their business and loyal customers

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Kirkland, WA 98034, United States

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